Lessons From the Pandemic: Part 2

Time to read: 1 minute, 8 seconds

My Covid campsite

I conducted a workshop last week as part of a 2-day virtual offsite to help a team reconnect, recover from a brutal year, and evaluate how they want to return to the office. When I asked people to share what they noticed about life during the pandemic, here's what they said:

"My kids enjoyed having more downtime."

"We didn't run around as much."

"My family wasn't over-scheduled."

"I enjoyed having quiet time in the evening."

As an über extrovert, people are my oxygen. During the pandemic, I had to introvert. I read a lot. Watched hours of TV. Gazed at my fish. Snuggled my dogs. Meditated. I took walks with friends, but the year was party-less, trip-less, and crowd-less.

When we could finally emerge, I was ready to par-ty!

Well, I thought I was ready to par-ty. My first few forays into the crowded world were fun in the moment and resulted in days of sleep and recovery from the noise. The pandemic taught me the value of quiet, downtime, and space alone. When activity was stripped away, the quiet that remained turned out to be great.

In the quiet, families reconnected. You may have discovered new hobbies or reignited your love of reading. Lots of people loved the time to cook at home and eat real meals. Game night replaced running from scheduled activity to scheduled activity.

As you plan your re-entry, consider how you will preserve the quiet you found during the pandemic. (For those of you with young children, the word "quiet" isn't quite right. Maybe a better word is slowing? Calm?)

If you want more strategies for re-entering life and work smoothly and effectively, download your copy of The Corporate Rebel's Playbook for Returning to Life (and Work). It will help you decide what to keep and what to change.

Lessons From the Pandemic: Part 1

Time to read: less than one minute

In the olden days when meetings were moving online, I was facilitating a women's leadership training program for a big company. My group and I were enjoying a panel discussion with company leaders. On the screen, dogs barked, kids walked through, and there was much laughter about wearing sweatpants with a button down shirt.

During Corporate Rebel live events this year, we saw a dinosaur costume, crazy hats, tiaras, dogs, cats, ferrets and all kinds of dining tables, kitchen walls, and bedroom decor.

This year, we became more human to each other at work. Corporate life used to be defined by a separation between the office and home. Sure, you put plants and family photos in your cube. Sure, you have friends at the office. And how many of those people ever saw your dirty laundry draped over a chair or watched your toddler streak across the room during a meeting?

We may be happy to give up the streaking and barking dogs, but let's hang on to how we let ourselves be seen this year. The intimidating VP is less intimidating when her kid asks for homework help during a presentation. Your boss is more approachable when you know he's wearing pjs all day.

Although I wish the solution were PJs for Everyday! it is easy to keep the investment in our humanity at work.

Talk to people. Connect. Tell stories of your everyday messes, successes and failures. Be authentic. Other humans are the most important resource you have. Invest in them.

And maybe consider a pajama day at the office. For old times sake.

Get your free download of The Corporate Rebel's Playbook for Returning to Life (and Work) right here. If you love it, please share it.

You Can't Afford Not to Deal With the Stress

Time to read: one second less than one minute

Hey rebels!

Many of you replied that you are seeing a lot of stress in your teams or that your leadership doesn't seem to get how stressful life and work are right now (kids at home, furloughs, economic uncertainty, just to name a few).

Here's a story to illustrate:

One of my clients is struggling to support two stressed leaders who have devolved into conflict. The conflict led a potential client to walk away. She made the case to her leadership that these two folks need support to resolve the hurt feelings and develop the skills to move forward productively for the company. The company is afraid to spend the money right now.

Sound familiar?

I have a strong opinion on the subject. Companies are made of humans. Humans have feelings. Humans have human-sized capacity. You can't push people indefinitely or leave them with unresolved stress and conflict and expect them to perform their best. Hoping stress and conflict will go away on its own is magical thinking. When your employees are stressed, choosing to put off addressing the stress because you "can't afford it" is narrow, short-term thinking.

Your stressed employees are less productive. They are unable to be magnetic with customers and clients and may cost you business. They are less creative and innovative at a time when you need them to be MORE creative and innovative.

One angry customer. One lost contract. One employee who quits. Hundreds of employees who can't focus. These cost the company more than any coach or class. You can't afford not to address the stress.

You gotta take care of those humans. When you do, your employees are grateful. They become loyal. They are more productive. They are happier. It's a win-win for the company and for the humans.

These are my words.

With love,

Christina

P.S. Do you need to make a case to your leadership that your team needs support to manage their stress? Email this article to them then reach out anytime to see how I might help.

What's the Secret to Big Change?

Time to read: Less than a minute and a half.

We are freezing our arses off. This cruise ship is looking pretty good right now.

Hello Rebels!

Last week, I was working with a corporate team on some... shall we call them... dynamics. They are committed to working differently and brought me in to facilitate a process to help them communicate better and create a happier workplace. The question becomes, how do you get from point A to point B when you are trying to make a change?

Many times, you try to change cold turkey. Think New Year's Resolution. Think Big Change. Think get what you want right now, this minute. Think jump straight from point A to point B. That sounds like this:

"Now I'm going to the gym every day."

"Our workplace will be happier starting today."

"I am going to change my attitude about that colleague I don't like."

The sad truth is, how many of those Big Changes stick over time, and how often do you find yourself a year later in the same situation (or worse)?

Here's what I told the team last week. Big Change happens because you commit to making a thousand Small Changes every single day. Here's a list to get you started:

• Greet your colleagues cheerfully when you arrive in the morning rather than running for your email.
• Eat lunch with the colleague who bugs you and commit to learning one new thing about them.
• Express appreciation openly and consciously three times a day.
• If you need to vent, take it outside the office.
• Give your colleagues the benefit of the doubt and instead of getting annoyed, get curious about what is happening for them.

To the cruise ship photo above: If you turn a huge ship one degree, it will end up in a completely different country. That is the power of small changes. When added up over the course of a year, you will have created the Big Change you wanted.

Every little thing you do matters.

With rebel love,

Christina

P.S. Every little thing you do really does matter. What will you choose right now?

P.P.S. If you have friends who would like to join our merry band of rebels, they can sign up to get this newsletter right here.

The 4 Things That Make a Company Great: A Tribute

Time to read: one and one quarter minutes

Two weeks ago, I had the distinct privilege to attend a reunion for the company that hired me in 2001, Guidant Corporation. As a result of an acquisition that turned Guidant into Boston Scientific (a dramatic series of events studied in MBA programs), former Guidant employees are everywhere. What's even more amazing is that 12 years after the acquisition, 400 people are excited to gather in a ballroom to drink beer and connect.

While I was at the event, I was thinking of you and how my experience at Guidant taught me what makes a truly great company. When you reflect on where you work, how many of these factors do you see (or not)? What can you do to influence these things, even in small ways?

Here are 4 things I learned from Guidant:

1. Guidant prioritized employees. When I worked in HR, I was amazed at the decisions that got made about things like benefits, things that cost the company a pretty penny but were good for employees.
   
   Lesson: A great company prioritizes employees.
   
   
2. Guidant had a culture of innovation. Each employee felt like they could contribute their gifts and make suggestions for process improvements that would actually be implemented. I had a lot of autonomy to create things I cared about like a van pool program for commuters.
   
   Lesson: Give employees freedom and let them do their best work for you.
   
   
3. Employees felt connected to a sense of purpose. Our medical devices made a difference. Each year, patients would visit the campus for a celebration of their stories and our work. We were committed and deeply connected to a sense of mission and meaning.
   
   Lesson: People care deeply about the impact of their work.
   
   
4. Employees belonged to each other. When I first interviewed, I heard things like, "Guidant is a family." In my roles, I interacted across many departments, and it was clear that we were on the same team. We cared deeply for one another. And still do.
   
   Lesson: Relationships matter. A lot.

If you've ever had the chance to work for your version of Guidant, you are lucky indeed. If you haven't, what can you do to make a difference?

With rebel love,

Christina